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Children & Families Children and Families Resources ACFA Régionale de Wood Buffalo Website(https://woodbuffalo.acfa.ab.ca/) Location: 100-312 Abasand Dr, Fort McMurray, AB T9J 1B2 Contact: (780) 791-7700 Email: administration.woodbuffalo@acfa.ab.ca Autism Society of RMWB Website(https://autismrmwb.org/) Location: 21B-10019 MacDonald Ave (lower level of the 707A UNIFOR building) Contact: (587) 452-9334 Email: AutismSupport@AutismRMWB.org CAMP “KIDS FIRST”(https://autismrmwb.org/kids-first-camp/) SOCIAL-RESPITE(https://autismrmwb.org/kids-first-camp/sessions/) Contact: 780-531-5777 Email: programdirector@autismrmwb.org Big Brothers Big Sisters of Wood Buffalo Website(https://woodbuffalo.bigbrothersbigsisters.ca/) Location: 5B-10019 MacDonald Ave, Fort McMurray, AB T9H 1S9 Contact: (780) 791-2447 Email: adminwb@bigbrothersbigsisters.ca Francophonie Canadienne Plurielle (FRAP) – PASE In-school Settlement Program (https://www.frap.ca/nos-services) Location: 8015 Franklin Ave, BL 130, Fort McMurray, AB T9H 2H7 Contact: (780) 750-8151 KidSport Wood Buffalo Website(https://kidsportcanada.ca/alberta/wood-buffalo/) Location: The Redpoll Centre at Shell Place 1 C.A Knight Way Fort McMurray, Alberta T9H 5C5 Contact: Office: 780-791-0077 Ext 3029 Cell: (780) 370-1170 Email: woodbuffalo@kidsport.ab.ca Multicultural Association of Wood Buffalo English Language Learner Assistance (ELLA) program for students (https://www.mcawb.org/ella-online) Location: Bob Lamb Industry Education Centre, 8015 Franklin Ave, Fort McMurray, AB T9H 2H7 Contact: (780) 791-5186 Rehoboth Alliance Children Program(https://www.rehobothalliance.org/children-program) Location: 10003 Gordon Ave, Fort McMurray, AB T9H 2E4 Contact: (780) 838 8177 Email: admin@rehobothalliance.org The HUB Family Resource Center Website(https://thehubfrc.ca/) Location: 6-118 Millennium Drive, Fort McMurray AB T9K 2S8 Contact: (780) 743-9225; (780) 750-7416 WJS Canada Children and Families(https://wjscanada.com/services/children-families/) Location: 204-10020 Franklin Avenue Contact: (587) 990-2457; (780) 201-4698; (780) 516-0473 Email: tcampbell@wjscanada.com Wood Buffalo Regional Library Kids(https://www.wbrl.ca/programs-resources/kids) Location: 1 C.A Knight Way, Fort McMurray, AB T9H 5C5 Contact: (780) 743-7800 YMCA of Northern Alberta Settlement Workers in School(https://northernalberta.ymca.ca/YMCA-Services/Housing-And-Employment-Services/Immigrant-Services/Settlement-Workers-Schools) Location: 200-9401 Franklin Avenue, Fort McMurray Contact: (587) 723-0937; (587) 723-0953 Email: newcomers@ymcanab.ca

Civic Engagement General3 Multicultural Association of Wood Buffalo Community Events(https://www.mcawb.org/events) Multicultural Cookery Program(https://www.mcawb.org/mcc) Location: Bob Lamb Industry Education Centre, 8015 Franklin Ave, Fort McMurray, AB T9H 2H7 Contact: (780) 791-5186 Rehoboth Alliance Black History Month(https://www.rehobothalliance.org/black-history-month) Summer Jamboree (https://www.rehobothalliance.org/summer-jamboree) Location: 10003 Gordon Ave, Fort McMurray, AB T9H 2E4 Contact: (780) 838-8177 Email: admin@rehobothalliance.org

Women Programs General12 ACFA Régionale de Wood Buffalo Website(https://woodbuffalo.acfa.ab.ca/) Location: 100-312 Abasand Dr, Fort McMurray, AB T9J 1B2 Contact: (780) 791-7700 Email: administration.woodbuffalo@acfa.ab.ca Francophonie Canadienne Plurielle (FRAP) – PASE Website(https://www.frap.ca/) Location: 102B-9816 Hardin St., Fort McMurray, AB T9H Contact: (780) 750-8151 Rehoboth Alliance Women's Academy(https://www.rehobothalliance.org/womens-academy) Location: 10003 Gordon Ave, Fort McMurray, AB T9H 2E4 Contact: (780) 838-8177 Email: admin@rehobothalliance.org Waypoints Opportunities for Change Program(https://www.waypointswb.ca/our-services/opportunities-for-change-program/) Contact: (780) 791-5143 Option 1 Outreach Landing Centre(https://www.waypointswb.ca/our-services/domestic-family-violence-outreach-program/) Contact: (780) 743-1190 (Family Violence Crisis Line) Second Stage Women’s Shelter(https://www.waypointswb.ca/our-services/second-stage-shelter/) Contact: (780) 743-4691 Sexual Assault Healing Centre(https://www.waypointswb.ca/our-services/sexual-assault-abuse/) Contact: (780) 743-4691 Option 2 Unity House Emergency Women’s Shelter(https://www.waypointswb.ca/our-services/unity-house-emergency-shelter/?_ga=2.66608359.837286798.1628180659-1253426612.1628180659) Contact: (780) 743-4691 Option 3 Please note, if you are in crisis please call the Family Violence Crisis Line at (780) 743-1190 or the Sexual Assault Support Line at (780) 791-6708 for immediate assistance. Location: Treaty 8, 100-130 Prospect Drive, Fort McMurray Wood Buffalo Primary Care Network Women's Health(http://wbpcn.ca/Programs/Pages/Women.aspx) Location: 301-108 Riverstone Ridge, Fort McMurray, AB T9K 1S6 Contact: (780) 714-2193 Email: info@wbpcn.ca YMCA of Northern Alberta Immigrant Settlement Services(https://northernalberta.ymca.ca/YMCA-Services/Housing-And-Employment-Services/Immigrant-Services/Immigrant-Settlement-Services) Location: 106B-9816 Hardin Street, Fort McMurray, AB T9H 4K3 Contact: (587) 275-9340; (780) 743-2970 ext. 1 Email: newcomers@northernalberta.ymca.ca

LOCAL IMMIGRATION PARTNERSHIP An initiative in Wood Buffalo dedicated to strengthen community collaboration to enhance the lives of newcomers to our community Read More > WELCOME CENTRE A one-stop-shop for newcomers in Wood Buffalo to be connected with organizations that cater to their needs. Read More > REPORTS Immigrant services needs assessment and gap analysis surveys to provide a baseline understanding of their settlement outcomes in the Regional Municipality of Wood Buffalo Read More > PAST INITIATIVES Cultural Competency in the Workplace — Workshop, Manual and Best Practices Document Workforce Gap Analysis of Newcomer Employment Challenges Strategies for Successful Employment Counseling "Get Connected" Event Common Ground Train-the-Trainer Employee Attraction & Retention Seminar Cultural Crossroads Training Read More >

Translation/Interpretation General11 Accès Emploi Website(https://accesemploi.net/) Translation (English-French) Location: 202-8627 91 St., Edmonton, AB T6C 3N1 Contact: (780) 490-6975; Toll-Free: 1 (866) 490-6999 Email: info@accesemploi.net ACFA Régionale de Wood Buffalo Website(https://woodbuffalo.acfa.ab.ca/) Location: 100-312 Abasand Dr, Fort McMurray, AB T9J 1B2 Contact: (780) 791-7700 Email: administration.woodbuffalo@acfa.ab.ca Francophonie Canadienne Plurielle (FRAP) – PASE Website(https://www.frap.ca/) Translation (English-French) Location: 8015 Franklin Ave, BL 130, Fort McMurray, AB T9H 2H7 Contact: (780) 750-8151 Multicultural Association of Wood Buffalo Interpretation Services (https://www.mcawb.org/interpretation) Translation Services(https://www.mcawb.org/translation) Location: Bob Lamb Industry Education Centre, 8015 Franklin Ave, Fort McMurray, AB T9H 2H7 Contact: (780) 791-5186 YMCA of Northern Alberta Immigrant Settlement Services(https://northernalberta.ymca.ca/YMCA-Services/Housing-And-Employment-Services/Immigrant-Services/Immigrant-Settlement-Services) Location: 200-9401 Franklin Avenue, Fort McMurray Contact: (587) 275-9340; (780) 743-2970 ext. 1 Email: newcomers@ymcanab.ca

PRIVACY POLICY Introduction The Newcomer Interagency Network is committed to safeguarding the personal information entrusted to us by our volunteers, members, clients, and staff. We manage personal information in accordance with Alberta’s Personal Information Protection Act and other applicable laws. This policy outlines the principles and practices we follow in protecting personal information. Personal Information Personal information means information about an identifiable individual. This includes an individual’s name, home address and phone number, age, sex, marital or family status, financial information, etc. Collection of Personal Information We collect only the personal information that we need for the purposes of providing services to our clients, including personal information needed to: deliver requested products and services, enroll a client in a program, send out association membership information We normally collect client personal information directly from our clients. We may collect your information from other persons with your consent or as authorized by law. Consent We ask for consent to collect, use or disclose client personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose. We assume your consent to continue to use and, where applicable, disclose personal information that we have already collected, for the purpose for which the information was collected. A client may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfil our legal obligations. We will respect your decision, but we may not be able to provide you with certain services if we do not have the necessary personal information. We may collect, use or disclose client personal information without consent only as authorized by law. For example, we may not request consent when the collection, use or disclosure is to determine suitability for an honour or award, or in an emergency that threatens life, health or safety. Use and Disclosure We use and disclose client personal information only for the purpose for which the information was collected, except as authorized by law. For example, we may use client information to organize transportation to and from our programs. If we wish to use or disclose your personal information for any new business purpose, we will ask for your consent. We may not seek consent if the law allows this (e.g. the law allows organizations to use personal information without consent for the purpose of collecting a debt). Personal Employee Information Personal employee information is personal information about an employee or volunteer which is collected, used or disclosed solely for the purposes of establishing, managing or terminating an employment relationship or a volunteer work relationship. Personal employee information may, in some circumstances, include a Social Insurance Number, a performance review, etc. We can collect, use and disclose your personal employee information without your consent only for the purposes of establishing, managing or ending the employment or volunteer relationship. We will provide current employees and volunteers with prior notice about what information we collect, use or disclose and our purpose for doing so. Collection, Use, and Disclosure of Personal Employee Information We collect, use and disclose personal employee information to meet the following purposes: Determining eligibility for employment or volunteer work, including verifying qualifications and references Establishing training and development requirements, assessing performance and managing performance issues if they arise Administering pay and benefits (paid employees only) Processing employee work-related claims (e.g. benefits, workers’ compensation, insurance claims) (paid employees only) Complying with requirements of funding bodies (e.g. lottery grants) Complying with applicable laws (e.g. Canada Income Tax Act, Alberta Employment Standards Code). We only collect, use and disclose the amount and type of personal employee information that is reasonable to meet the above purposes. The following is a list of personal employee information that we may collect, use and disclose to meet those purposes. Contact information such as your name, home address, telephone number Criminal background checks Employment or volunteer information such as your resume (including educational background, work history and references), reference information and interview notes, letters of offer and acceptance of employment, policy acknowledgement forms, background verification information, workplace performance evaluations, emergency contacts, etc. Benefit information such as forms relating to applications or changes to health and insurance benefits including medical and dental care, life insurance, short and long term disability, etc. (paid employees only) Financial information, such as pay cheque deposit information and tax-related information, including Social Insurance Numbers (paid employees only) Other personal information required for the purposes of our employment or volunteer relationship We will inform our employees and volunteers of any new purpose for which we will collect, use, or disclose personal employee information, or we will obtain your consent, before or at the time the information is collected. We will obtain your consent to collect, use and disclose your personal information for purposes unrelated to the employment or volunteer relationship. Information Provided for References In some cases, after your employment or volunteer relationship with us ends, we will be contacted by other organizations and asked to provide a reference for you. It is our policy not to disclose personal information about our employees and volunteers to other organizations who request references without consent. The personal information we normally provide in a reference includes: Confirmation that an individual was an employee or volunteer, including the position, and date range of the employment or volunteering General information about an individual’s job duties and information about the employee or volunteer’s ability to perform job duties and success in the employment or volunteer relationship Safeguarding Personal Information We make every reasonable effort to ensure that personal information is accurate and complete. We rely on individuals to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible. In some cases we may ask for a written request for correction. We protect personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information. We use appropriate security measures when destroying personal information, including shredding paper records and deleting electronic records. We retain personal information only as long as is reasonable to fulfil the purposes for which the information was collected or for legal or business purposes. Access to Records Individuals have a right to access their own personal information in a record that is in the custody or under the control of the Newcomer Interagency Network, subject to some exceptions. For example, organizations are required under the Personal Information Protection Act to refuse to provide access to information that would reveal personal information about another individual. If we refuse a request in whole or in part, we will provide the reasons for the refusal. In some cases where exceptions to access apply, we may withhold that information and provide you with the remainder of the record. Questions and complaints If you have a question or concern about any collection, use or disclosure of personal information by the Newcomer Interagency Network, or about a request for access to your own personal information, please contact the Chair at lip@northernalberta.ymca.ca If you are not satisfied with the response you receive, you should contact the Information and Privacy Commissioner of Alberta.

Language Programs General8 Accès Emploi Free English Workshops(https://accesemploi.net/) Location: 202-8627 91 St., Edmonton, AB T6C 3N1 Contact: (780) 490-6975; Toll-Free 1(866) 490-6999 Email: info@accesemploi.net Keyano College LINC Program https://www.youtube.com/watch?v=Xn5mkdQ3t84 Free English Classes(https://www.keyano.ca/en/programs-and-courses/language-instruction-for-newcomers-to-canada-linc.aspx) Location: 8115 Franklin Avenue, Fort McMurray, Alberta Contact: (780) 598-7907 Email: english@keyano.ca YMCA of Northern Alberta Immigrant Settlement Services (https://northernalberta.ymca.ca/YMCA-Services/Housing-And-Employment-Services/Immigrant-Services/Immigrant-Settlement-Services) Location: 200-9401 Franklin Avenue, Fort McMurray Contact: (587) 275-9340 ; (780) 743-2970 ext. 1 Email: newcomers@ymcanab.ca

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Seniors General9 Alzheimer Society of Canada Website(https://alzheimer.ca/ab/en) Location: 1 C. A. Knight Way, Ft. McMurray, Alberta T9H 5C5 Contact: (780) 714-6172; 1 (866) 950-5465 Email: ssmith-gagne@alzheimer.ab.ca Canadian Mental Health Association Website(https://woodbuffalo.cmha.ca/) Location: 111-8530 Manning Ave., Fort McMurray, AB T9H 0B7 Contact: (780) 743-1053 Email: operations@woodbuffalo.cmha.ab.ca Legion Manor & Araubasca House Independent living only Location: 10203 Main Street, Fort McMurray, AB Contact: (587) 601 1676 Email: ingrid@wbhousing.ca Rotary House Seniors Lodge Location: 10116 Fraser Avenue, Fort McMurray, AB T9H 5E9 Contact: (780) 791-1160 St. Aidan's Society Website(https://staidanssociety.ca/) Location: West Entrance Redpoll Centre @ Shell Place1 C.A. Knight Way, Fort McMurray, AB T9H 5N5 Contact: (780) 743-4370 Email: info@staidanssociety.ca Willow Square Continuing Care Centre Website(https://albertahealthservices.ca/findhealth/Service.aspx?serviceAtFacilityID=1130201) Location: 6 Hospital StreetFort McMurray, AlbertaT9H 5E4 Contact: 587-536-2400 Wood Buffalo Primary Care Network Telegeriatrics Assessments(http://wbpcn.ca/Programs/Pages/telegeriatricassessments.aspx) Location: 301-108 Riverstone Ridge, Fort McMurray, AB T9K 1S6 Contact: (780) 714-2193 Email: info@wbpcn.ca Wood Buffalo Regional Library Website(https://www.wbrl.ca/programs-resources/adults) Location: 1 C.A. Knight Way MacDonald Island Park Lower Level, Fort McMurray, AB T9H 5C5 Contact: (780) 743-7800

PURPOSE Facilitate an awareness of existing community services and improve referral processes Identify gaps, needs, and duplications in newcomer services, skills & employment Support & implement projects and initiatives to address those gaps where possible Provide consultation to government, businesses and organisations on matters relating to newcomers. VISION An inclusive and welcoming community, where people contribute and thrive, feel empowered and are equipped for success. MISSION A collaborative team working to provide better services on behalf of newcomers to the region, through knowledge sharing and targeted initiatives. STRATEGIC PARTNERS Newcomers Interagency Network A network of organizations and employers in Wood Buffalo working together to enhance the lives of newcomers to our community. NIN Steering Committee A committee that guides the direction of the NIN through strategic planning, based on feedback from membership, working groups, the IAT, and research. Immigrant Advisory Table The Immigrant Advisory Table is a committee of community members who were born outside of Canada that represent a diversity of Wood Buffalo Region and work together strategically. NIN Initiatives The NIN support projects and initiatives to better meet the needs of newcomers to the region.

Employment Accès Emploi Website(https://accesemploi.net/) Remote Services Location: 202-8627 91 St., Edmonton, AB T6C 3N1 Contact: (780) 490-6975; Toll-Free: 1 (866) 490-6999 Email: info@accesemploi.net Alberta Works Fort McMurray Alberta Support Centre Website(https://www.alberta.ca/alberta-supports.aspx) Location: Main Floor Provincial Building, 9915 Franklin Avenue, Fort McMurray, Alberta Contact: (780) 743-7428; TTY: 1-800-232-7215 Email: css.albertaworks@gov.ab.ca Business Link Website(https://businesslink.ca/) Location: 500-10150-100 Street NW Edmonton, AB, T5J 0P6 Contact: Edmonton: (780) 422-7722; Toll-Free: 1(800) 272-9675 TTY (for the deaf or hard of hearing): 1-800-457-8466 Career Leap Website(http://www.careerleap.ca/) Location: 249-8015 Franklin Ave, Fort McMurray, AB T9H 2H7 Contact: 1(877) 577-5327 Email: info.fortmcmurray@careerleap.ca YMCA of Northern Alberta Employment Link(https://northernalberta.ymca.ca/YMCA-Services/Housing-And-Employment-Services/Employment-Services/Employment-Link) Location: 200-9401 Franklin Avenue, Fort McMurray Contact: (780) 370-2529; (780) 791-1115 Email: elink@ymcanab.ca Foreign Worker Program (https://northernalberta.ymca.ca/YMCA-Services/Housing-And-Employment-Services/Immigrant-Services/Foreign-Worker-Program) Location: 200-9401 Franklin Avenue, Fort McMurray Contact: (587) 215-9350 Cell: (780) 715-5945 Email: fwp@ymcanab.ca

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